Request deletion of your ZIGO account and personal data.
If you have created an account with ZIGO, you can request account deletion at any time. This page explains how to request deletion and what information may be deleted or retained as required by law and business records.
How to Request Account Deletion
You can request deletion using any of the following methods.
Email Request
Send an email to support@zigonow.in with the subject line: Account Deletion Request. Include your registered mobile number and email address.
WhatsApp / Call
Contact ZIGO support on 8448736661 or 8448736662 and request account deletion verification.
Verification required
For your safety, ZIGO may verify your mobile number or email before processing account deletion.
Information We Delete
- Customer profile details where deletion is legally permitted.
- Saved addresses and contact preferences where applicable.
- Non-essential app usage data linked to your account.
- Marketing communication preferences.
Information We May Retain
Some information may be retained for legal, regulatory, fraud prevention, tax, accounting, safety or dispute-resolution purposes.
- Booking history, invoice records and payment records.
- Support conversations required for dispute handling.
- Records required by law or internal safety policies.
Retained information will not be used for marketing after your deletion request is completed.
Processing Timeline
We aim to process verified account deletion requests within a reasonable period. Some records may remain in backups or compliance archives for a limited period as required by law or operational security.
Contact for Deletion Requests
ZIGO Logistics Private Limited
204, 2nd Floor, Pal Tower
Opp. Metro Pillar No. 53
Sikandarpur Market, Gurgaon
Haryana – 122004
Support
Email: admin@zigonow.in
Phone: 8448736661
Phone: 8448736662